Our Guarantee & Warranty - Servo Garage Doors Plano

The Servo Garage Doors Plano Guarantee

Here’s what matters: when we leave your driveway in Plano, the door works the way it should. Not “mostly.” Not “it’ll settle in.” Since 2015, we’ve repaired and installed more than 18,000 garage doors across Plano, Richardson, Allen, Frisco, and the surrounding area, and our guarantee comes down to one sentence: if it’s not done right, we make it right. That’s not a handshake. It’s the 365-Day Done Right Promise, backed by The Haven Standard and documented in writing. Marcus Deller, Owner of Servo Garage Doors Plano, built this business on a simple rule: you see the failed part before anyone quotes a replacement, and you get a written price before any work starts. The guarantee is just the paperwork that backs up that rule.

Call (469) 455-3103

What’s Covered

Our guarantee covers the commitments we make on every single job, no exceptions. Here’s what you’re getting when you hire Servo Garage Doors Plano:

• Workmanship, backed for a full year. The 365-Day Done Right Promise means if a repair we performed fails within a year of service, we return and fix it at no charge, no fine print, no prorated nonsense.
• The parts we install. We service LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor equipment, and when we install a part, it’s covered under our workmanship guarantee. If the part itself carries a manufacturer warranty beyond our year, we’ll tell you what it is in writing before install, not after.
• Written price before work starts. Clause 1 of The Haven Standard. The number we quote is the number you pay. No “we found additional issues once we opened it up” surprise at the end. If we find something else, we stop, we document it with photos, and we get your sign-off on a new written number before touching it.
• Documented evidence of everything. Every visit includes a photo record. You’ll see pictures of what was failing before we quote the fix, and pictures of the completed work after. You’ll know what you paid for because you can see it.
• Clean workspace when we leave. Old springs, stripped bolts, broken cable ends, packaging: all of it goes with us. Your garage floor looks like we were never there, except the door now works.
• On-time arrival, or a phone call. We give you a window, we hit it, and if traffic in Plano gets ugly, you hear from us before the window closes, not after.
• Free Second Opinion on any written estimate. Bring us a competing written quote from another garage door company, and we’ll review it line by line. No coupon code, no fine print, no pressure. If their price is honest and complete, we’ll tell you that too.

Our Satisfaction Promise

You’ll know the job is done right within about thirty seconds of running the door. Listen for grinding, watch the travel, check the balance. If something feels off or sounds wrong, you call us. That’s what the 365-Day Done Right Promise exists for. We send a technician back, we identify what’s happening, and we fix it. You won’t get billed for a second service call on work we guaranteed. Marcus Deller has operated Servo Garage Doors since 2015, and he expects his technicians to treat a callback as a personal failure, not a scheduling inconvenience. The process is straightforward: call (469) 455-3103, describe what you’re hearing or seeing, and we get a named technician to you with an on-the-way text. If the problem traces back to the repair we performed, the fix is on us, full stop. If it’s a new issue, you’ll get a written price for the new repair before anything is touched, same as always. Either way, you get answers and a working door, not a runaround.

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Licensed & Insured Backing

A guarantee is only as good as the company standing behind it. Servo Garage Doors Plano is independently owned and operated under The Haven Standard, meaning we hold our own license and carry our own insurance. That matters for two reasons. First, if something goes wrong on a job, you’re not chasing a corporate call center or a franchise hotline; you’re calling a local Plano business that answers the phone live, 24/7. Second, insurance means the guarantee isn’t just words on a website. Every technician who arrives at your home is background-checked and uniformed, and every job is documented from start to finish. When you hire Servo, you’re hiring a company that puts its name, its license, and its reputation on the line every single time. We’ve done it more than 18,000 times since 2015, and we’re not about to change how we operate now. Call (469) 455-3103, and you’ll speak to a real person who can schedule your service and tell you exactly what to expect, including the written price, before anyone shows up.

Written by Marcus Deller, Owner at Servo Garage Doors Plano, serving Plano since 2015.